Frequently asked questions
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Getting started
Do I need to pay to start learning?
No — creating an account is free, and you can browse the full course catalog before subscribing. A subscription is only needed to unlock premium course content.
What do I need to take a course?
Just a modern browser and an internet connection. Courses stream directly in the platform, and your progress is saved automatically as you go.
Can I try a course before committing to a plan?
Yes. Every course page includes a preview so you can see the format and teaching style before subscribing.
Subscriptions & billing
Can I cancel anytime?
Yes, there's no lock-in contract. Cancel anytime from your billing settings and you'll keep access until the end of your current billing period.
What happens to my progress if I cancel?
Your progress is saved. If you resubscribe later, you'll pick up exactly where you left off.
Do you offer refunds?
If something isn't working for you, reach out within 14 days of your first payment and we'll sort it out — see our Contact page.
Can I switch plans later?
Yes, you can upgrade or downgrade your plan at any time from your billing settings. Changes take effect on your next billing cycle.
Courses & progress
Do courses expire?
No. As long as your subscription is active, you have unlimited access to every course included in your plan.
Are quizzes required to complete a course?
Quizzes reinforce what you've learned and count toward your progress, but you can revisit lessons and retake quizzes as many times as you'd like.
Can I ask instructors questions?
Yes — every course has a discussion forum where you can ask questions and get responses from instructors and other learners.